Sales & Sales Retail

Intermediate Diploma in Selling

Selling skills - suitable for inexperienced candidates

Syllabus Synopsis

Communication, Numeracy, The Purpose of Selling, People and Selling, The Selling System, Planning to Sell, Identifying Needs, Objections & Sales, The Order - its Supply & Recording, Continuous Selling.

Intermediate Diploma In Selling (Retail)

(Selling skills for retail outlets [customer service]

Suitable for inexperienced candidates

Syllabus Synopsis

Servicing the Customer, People & Selling, Planned Sales Approach, The Law & Selling, Numeracy, Monetary Transactions & Administration, The Retail Industry, Service Outlets, Organisation & Structures, Merchandising & Promotion, Security & Pilferage.